Date: September 3, 2024
We are delighted to announce that Hannah Robinson is our Employee of the Month for July 2024! Hannah supports customers with registration, bookings, validation, sign-up, and other events as...
Read MoreDate: July 11, 2024
We are thrilled to announce that Mary Jones is our Employee of the Month for June 2024! Mary works on one of our telecommunications campaigns as a front-line representative,...
Read MoreDate: July 1, 2024
Sensée/The Contact Company (TCC), a leading provider of customer service solutions, is thrilled to announce that it has been awarded a contract with Nespresso, the renowned global coffee brand....
Read MoreDate: June 21, 2024
We’re thrilled to share that Jack Jessop is our Employee of the Month for May 2024! Jack, a Team Leader for one of our retail campaigns was chosen for...
Read MoreDate: June 19, 2024
We are delighted to announce that our Employee of the Month for April 2024 is Aimee Fortune! A Customer Service Representative on one of our retail campaigns, Aimee has...
Read MoreDate: May 13, 2024
We are thrilled to announce that Louise Moogan has been chosen as TCC’s Employee of the Month for March 2024! Louise is a Senior Team Leader on one of...
Read MoreDate: April 3, 2024
The Contact Company proudly announces that Jacqueline Moore has been named Employee of the Month for February 2024. As an Inbound Sales Representative on a fast-paced telecommunications campaign, Jacqueline...
Read MoreDate: March 18, 2024
The Contact Company is pleased to announce that Grace Halliday has been selected as our first Employee of the Month winner in 2024. Grace performs the role of Administration...
Read MoreDate: March 8, 2024
Today is International Women’s Day, a special day that aims to promote gender equality and celebrate the incredible achievements of women all over the world. This year’s theme is...
Read MoreDate: March 4, 2024
The Contact Company is pleased to announce that Scott Walker has won Employee of the Month for December! Scott works as a Customer Service Representative/Bank Trainer on one of...
Read MoreDate: February 23, 2024
Sensée has purchased The Contact Company (TCC), and together they have formed a new UK-based CX Outsourcing Group. This collaboration has brought together the expertise of both companies, creating...
Read MoreDate: February 15, 2024
Selected as one of TCC’s charities of 2024, Maggie’s is a charity dedicated to helping people take back control when cancer turns life upside down. With professional support for...
Read MoreDate: February 13, 2024
Selected as one of TCC’s charities of 2024, Wirral Ark is a charity dedicated to tackling homelessness in every form. As an independent organisation, Wirral Ark provides shelter and...
Read MoreDate: February 5, 2024
In recognition of National Apprenticeship Week, we would like to highlight the outstanding work being done by our colleagues who are currently undergoing apprenticeships to enhance their skills while...
Read MoreDate: December 21, 2023
The Contact Company congratulates Nicole Johnstone for winning November’s Employee of the Month! Nicole is a Customer Service Representative on one of our retail campaigns. Chosen as this month’s...
Read MoreDate: November 28, 2023
The Contact Company congratulates Jan Scott for being the winner of October’s Employee of the Month! Jan’s role at TCC is the Payroll Administrator, responsible for preparing, processing and...
Read MoreDate: November 6, 2023
The Contact Company congratulates James Hesketh for being one of our winners of September’s Employee of the Month! James is one of our Bank Trainers who supports multiple campaigns...
Read MoreDate: October 30, 2023
The Contact Company congratulates Rachael Mason for being one of our winners of September’s Employee of the Month! Rachael is one of our HR Advisors and has shown to...
Read MoreDate: October 9, 2023
The Contact Company congratulates Paul Woods for winning Employee of the Month for August! Paul works on one of our tourism campaigns and has been selected as this month’s...
Read MoreDate: September 1, 2023
The Contact Company congratulates Geoffrey Willis for winning July’s Employee of the Month! Geoffrey is a Customer Service Advisor on one of our fast-paced financial service campaigns. Our advisors...
Read MoreDate: August 8, 2023
The Contact Company congratulates our newest Employee of the Month, Elaine Baddeley! Elaine is our Training Lead and has been chosen as June’s winner for her desire to make...
Read MoreDate: July 5, 2023
Last month we launched a training programme in partnership with Health@Work and Menopause 360 Consultancy to introduce Menopause Champions at The Contact Company (TCC). At TCC, we are committed...
Read MoreDate: July 3, 2023
Congratulations to Lauren Langton, The Contact Company’s Employee of the Month for May! Lauren is a Customer Service Representative on one of our fast-paced Financial Service campaigns and has...
Read MoreDate: May 30, 2023
Congratulations to Charley Griffiths, our Employee of the Month for April! Charley is a Technical Specialist on our coffee specialist campaign. After receiving fantastic feedback from the client and...
Read MoreDate: April 28, 2023
Congratulations to our second Employee of the Month winner for March, Shannon Gower! Shannon has shown tremendous growth whilst working at The Contact Company having overcome challenges to become...
Read MoreDate: April 27, 2023
Congratulations to Michael Perry, one of our March Employee of the Month winners! Michael is a Team Leader on one of our Financial Service campaigns. He has been awarded...
Read MoreDate: April 3, 2023
Congratulations to Jemma Palmer, TCC’s Employee of the Month for February! Jemma is a Team Leader on one of our busy retail campaigns; she has been selected as this...
Read MoreDate: March 8, 2023
Congratulations to Adam Wallace, another of our Employee of the Month winners for January! Adam is a Real Time Co-ordinator in our Resource Planning Department and has been a...
Read MoreDate: March 7, 2023
Congratulations to Katie Bradley, one of our Employee of the Month winners for January! Katie is an Operations Manager on one of our Financial Service campaigns and has worked...
Read MoreDate: February 10, 2023
As it’s National Apprenticeship Week, we thought it would be appropriate to talk about the great work of our colleagues who are currently completing apprenticeships to develop their skills...
Read MoreDate: January 30, 2023
Congratulations to our Employees of the Month for December, Zachary Grace and Mike Baker. Both had done such a fantastic job throughout the month that our panel couldn’t decide...
Read MoreDate: January 26, 2023
We are proud to announce that after a successful period as an HR Administrator, Rachael Mason is now a Junior HR Advisor! Sally on the HR Team says, “Rachael...
Read MoreDate: January 20, 2023
We are delighted to announce the newest member of our HR Team, Sarah Parkinson! Sarah’s TCC journey started in 2016 when she joined as a Team Leader on one...
Read MoreDate: January 13, 2023
If you are passionate about delivering excellent customer service, then The Contact Company is the place for you. We are looking for positive, enthusiastic individuals with excellent communication skills...
Read MoreDate: December 29, 2022
Congratulations to our Employee of the Month for November 2022, Carmel Brown! Carmel is an Operation Manager on one of our fast-paced retail campaigns and has been chosen as...
Read MoreDate: November 29, 2022
We are excited to introduce you to the newest member of our team, Barry O’Loughlin! With a wealth of experience, Barry is the ideal person to head up our...
Read MoreDate: November 4, 2022
Thanks to our Employee of the Month for October 2022, Suzanne Cook! Suzanne is a customer service representative on one of our fast-paced financial campaigns and is a worthy...
Read MoreDate: September 15, 2022
Congratulations to our Employee of the Month for August 2022, Stephen Poulson! Stephen is a Customer Service Representative on one of our financial services campaigns and has been chosen...
Read MoreDate: August 16, 2022
Congratulations to our Employee of the Month for July 2022, Michael Simmons! Michael is a Customer Service Representative on one of our retail campaigns and has been chosen as...
Read MoreDate: July 28, 2022
Congratulations to our Employee of the Month for June 2022, Roy Parry! Roy is a Team Leader on one of our e-Retailer campaigns and was chosen by our panel...
Read MoreDate: July 28, 2022
Congratulations to The Contact Company’s Employee of the Month for June 2022, Louise O’Malley-Clark! Louise is one of our Customer Service Representatives who has received this month’s award for...
Read MoreDate: June 8, 2022
Congratulations to our Employee of the Month for April 2022, Matthew Donohue. Matthew is a Team Leader on one of our telecommunication campaigns and has been awarded this month’s...
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