Working with several large Financial Service businesses, The Contact Company (TCC) understands that their customer’s information needs to be secure and protected to ensure it remains out of the wrong hands. Having Government-audited technology infrastructure and Class A infrastructure resiliency means that we can operate our service with the highest level of technology delivery mitigation possible.
An example of one of our Financial Service partnerships started in 2013 in which TCC supports their customers through inbound phone queries covering:
- Amending contact details
- Account queries
- Changing credit limits
- Lost and stolen
- Reporting a vulnerability or advising of financial struggles