Date: January 30, 2023
Category: Employee of the Month
Congratulations to our Employees of the Month for December, Zachary Grace and Mike Baker.
Both had done such a fantastic job throughout the month that our panel couldn’t decide on just one and insisted on both winning the award. Here’s why both were worthy winners:
Zachary is a Customer Service Representative on one of our Telecommunications campaigns and has received this month’s award for the fantastic work he has been doing on his campaign – this was highlighted by his peers and by our client’s Finance Director, who said:
“I wanted to email you to let you know about a call I had with Zachary at TCC; he was fantastic. I didn’t know the answer to some of the questions, and he was able to help me. He was so helpful and gave me all the information I needed. I just wanted to let you know how impressed I was with the assistance I received, and I appreciated the great service. If you can, please pass on my thanks.”
In our industry, good customer service can often go unnoticed – this feedback is evidence of what a fantastic job Zachary is doing – leaving a lasting impression on the client.
Zach’s manager, Darren, added: “Zach is fully deserving of this month’s EOTM, not only for the amazing comments made by our client but also the huge amount of team ethic Zach promotes. Zach is always happy to help, assisting multiple accounts, jumping from campaign to campaign and even working half a day to come back and cover night shifts – Zach is a worthy winner!”
Mike is our Safety & Facilities Manager and has received this month’s award for the fantastic work he has done throughout the month. We’ve experienced a few frosty mornings in December, but Mike was always on the premises early, ensuring that the car parks and the surrounding areas were all gritted and safe for our colleagues.
His nomination says: “It’s currently -2 degrees outside, and he is out in the snow gritting the car park, ensuring everyone is safe outside. Nothing is too much trouble for Mike (and Aslam, too).”
Mikes’s Manager Tahir was thrilled that Mike won, saying: “It’s great to hear that Mike has won Employee of the Month – he thoroughly deserves it. Mike gives 100% every day and is an integral cog in the day-to-day running of the business, ensuring that the building and facilities are safe for all our colleagues. Congratulations, Mike!”
Congratulations to Zach and Mike; both fully deserve this month’s Employee of the Month – thank you.